The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Legal Notice
  • All notices from JP Lann Golf to You may be posted on our Web site and will be deemed delivered within thirty (30) days after posting. Notices from You to JP Lann Golf shall be made either by e-mail, sent to the address we provide on our Web site, or first class mail to our address at:


    Delivery shall be deemed to have been made by You to JP Lann Golf five (5) days after the date sent.



  • Use Of Site
  • This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. JP Lann Golf and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if JP Lann Golf believes that customer conduct violates applicable law or is harmful to the interests of JP Lann Golf and its subsidiaries.



  • Privacy Policy
  • Your privacy on the Internet is very important to us. JP Lann Golf has created this privacy statement in order to confirm our commitment to your privacy.

    IP Address
    We use your IP address to help diagnose problems with our server and to administer our web site. Your IP address is used to identify you and your shopping cart.

    Cookies
    A cookie is a small data file that certain Web sites write to your hard drive when you visit them. We use cookies to keep track of your shopping cart and to deliver information and content specific to your interests.

    Order form
    JPLANN.COM uses an order form for customers to request information, products and services. We collect visitor’s information and financial information (credit card numbers). Contact information from the order form is used to ship orders, to contact a user for customer service related issues and to send the user information about our company, and our promotional information. Financial information that is collected is used to bill the user for products and services.

    Contests
    We run contests on our site in which we ask visitors for contact information. We use contact data from our contests to send users information about our company.

    Choice / Opt-Out
    Our site provides users the following options for removing their information from our database: Users who wish to be removed from e-mailing lists can follow the instructions at the end of every message sent by JPLANN.COM or by calling 1-800-332-7737.

    Security
    This site has security measures in place to protect the loss, misuse and alteration of the information under our control. All sensitive / credit information supplied by users is transmitted via encrypted secure socket technology.

    If you have any questions about this privacy statement, the practices of JPLANN.COM or your dealing with this Web site, you can contact us at: info@jplann.com

     



  • Shipping & Delivery
  • At this time, JP Lann Golf ships merchandise to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. Additionally, JP Lann Golf ships merchandise to Canada and Mexico, but not to other international locations. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.



  • International
  • Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details.

    Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. JP Lann Golf is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.



  • Sales Tax
  • JP Lann Golf charges sales tax for merchandise ordered on this Web site based on the applicable state sales tax rate and the location to which the order is being shipped.



  • Return Policy
  • 30 Day Return Policy

    JP Lann Golf is committed to providing products of high quality and value.  JP Lann backs everything it sells with a 30-day return policy, so you can buy with confidence. If, for any reason, within 30 days you need to return your new and unused merchandise, contact us at: info@jplann.com or via phone at: 1-800-332-7737 or via the Contact Us portion of this site: https://shop.jplann.com/contactus.sc  *This policy does not apply to Special Order, Custom Order, Personalized items, Items received as part of a promotional offer or Used Clubs.

    Exceptions and Exclusions

    JP Lann golf reserves the right to limit or refuse the return of certain merchandise, such as special or custom orders, custom clubs, personalized items and media (e.g. books, video, software, etc.). Free goods, received as part of a promotional offers or a sale are not eligible for exchange or return. Used merchandise is final sale only.

    Warranty Claims/Defective Returns

    Warranty claims are subject to the discretion of the original product manufacturer. Warranty information is included with many manufacturers' products, or may be found on their respective website. Any Defective product may be returned anytime while under the manufacturer's warranty period. Please contact JP Lann Golf prior to returning any merchandise for warranty or defective consideration. 

     

     

     

     



  • Store Hours
  • Customer service is available as defined on the Contact Us page of this Web site.

    JP Lann Business Hours:

    Phone Inquiries should be made between 10am-3pm EST.